Website Privacy Policy

We believe your business is no one else's. Your privacy is important to you…and to us. So we'll protect the information you share with us. To protect your privacy, Diamond Warehouse follows different principles in accordance with worldwide practices for customer privacy and data protection.
We won’t sell or give away your personal information to anyone, and we’ll use state-of-the-art security measures to protect your information from unauthorized users.

NOTICE

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you.  We use your personal information for four primary purposes:

To make the site easier for you to use by not having to enter information more than once.
To help you quickly find services or information.
To help us create content most relevant to you.
To alert you to special offers, updated information and other new services from Diamond Warehouse.

CONSENT

If you choose not to register or provide personal information, you can still use most of diamondwarehouse.com.au . But you will not be able to access areas that require registration.

If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding  Diamond Warehouse products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from  Diamond Warehouse.

ACCESS

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the My Details section. There, you can:  View and edit personal information you have already given us; Sign up for electronic newsletters about our services and products;
Register. Once you register, you won't need to do it again. Wherever you go on diamondwarehouse.com.au , your information stays with you.

SECURITY

We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you're utilizing a secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available.

In addition, your transactions are guaranteed under the Fair Credit Billing Act. This Act states that your bank cannot hold you liable for more than $50.00 in fraudulent credit card charges. If your bank does hold you liable for $50.00 or less, we'll cover your liability provided the unauthorized, fraudulent use of your credit card resulted through no fault of your own and from purchases made from us over our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Diamond Warehouse strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Inside the company, data is stored in password-controlled servers with limited access.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.

ENFORCEMENT

If for some reason you believe Diamond Warehouse has not adhered to these principles, please contact us, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

CUSTOMER PROFILES

As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.

When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across diamondwarehouse.com.au , allowing you to download free software, order free newsletters, and visit premium sites without having to fill out registration forms with information you've already provided. Even if you switch computers, you won't have to re-register – just use your Registration ID to identify yourself.

What we do with the information you share:

When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don't use this information again without your permission.

Diamond Warehouse will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on  Diamond Warehouse or the site; (b) protect and defend the rights or property of  Diamond Warehouse and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of  Diamond Warehouse, its Websites, or the public.